Quality policy
Recognizing quality as a fundamental factor in ensuring customer satisfaction and competitive advantage, AB has established a Quality Policy, according to which the company’s goal is to satisfy the needs of its customers by building long-term relationships with them and offering products of the highest quality using state-of-the-art sales techniques. Customers can count on the company’s commercial integrity, stability of cooperation, and knowledge and experience gained over a period of 31 years in the IT market. The above ideas are implemented by:
• meeting the customer’s ever-increasing product-related requirements;
• creating a friendly workplace for employees;
• constant monitoring of the market and responding to the needs of our customers;
• shaping the margin policy taking into account the interests of both the company and its customers;
• analyzing market trends to enable the creation of conditions for long-term development of customers’ operations; and
• continuously improving the Integrated Management System.
Customer satisfaction is the highest value for the AB Group. Maintaining the idea of continuous system improvement through the introduction of new infrastructure solutions and compliance with all applicable laws, the company constantly strives to achieve maximum customer satisfaction with its services. The compliance with the above principles is guaranteed by the quality management system certified according to ISO 9001:2008 (PN-EN ISO 9001:2009) and the environmental management systems certified according to EMAS and ISO 14001: 2004 (PN-EN 14001:2005), which have been implemented at AB S.A. AT Compus s.r.o has implemented a system in accordance with ĈSN ISO 9001 and ĈSN ISO 14001 since the company was established in 2004.
One of the more important qualitative aspects that also affects the formation of good relations with business partners is the timeliness of payments made and the level of turnover of receivables and payables. The AB Group constantly monitors these indicators, both in terms of evolution over time and in comparison with the market.
