Management systems

Our activities and operations are based on an integrated management system that combines quality policy with care for the environment. Your satisfaction means the world to us, which is why we are constantly improving the system by introducing new infrastructure solutions. We comply with the law, constantly striving to achieve the maximum level of your satisfaction with the services we provide. We achieve this strategic goal, while taking care of:

• compliance with legal and environmental regulations;
• guaranteeing the timeliness and execution of orders;
• shortening the delivery times;
• increasing sales of offered products;
• elimination of deficiencies and complaints;
• efficient and economical use of energy and water;
• reducing the amount of generated technological waste and conducting rational and environmentally safe waste management processes;
• continuous improvement of the functioning of the entire organization;

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ISO 9001

ISO 9001 Certification – download – AB S.A.’s quality management certification covering the assembly, distribution, sale, and servicing of IT equipment and consumer electronics, as well as household appliances and toys; production and packaging of printer consumables.

ISO 9001 is an international standard specifying requirements for a quality management system.

AT Compus s.r.o., a subsidiary within AB Group, has implemented a system compliant with ČSN ISO 9001 and ČSN ISO 14001 since the company’s establishment in 1994.

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Quality policy – download

Recognizing quality as a fundamental factor in ensuring customer satisfaction and competitive advantage, AB has established a Quality Policy, according to which the company’s goal is to meet customer needs by building long-term relationships with them, offering products of the highest quality using the latest sales techniques. Customers can count on trade fairness, stability of cooperation as well as knowledge and experience gained over 28 years of activity on the IT market. The above ideas are implemented through:

• meeting constantly increasing product requirements of customers
• creating a friendly workplace for employees
• constant market monitoring and responding to the needs of our clients
• shaping a margin policy taking into account the interests of both the company and its clients
• analysis of market trends allowing the creation of conditions for many years of customer development
• continuous improvement of the Integrated Management System

Customer satisfaction is the highest value for the AB Group. Maintaining the idea of continuous system improvement through the introduction of new infrastructure solutions and compliance with all applicable laws, the company constantly strives to achieve the maximum level of customer satisfaction with the services provided.

One of the more important qualitative aspects that also affect the formation of good relationships with contractors is the timeliness of payments and the level of turnover of receivables and liabilities. The AB Group constantly monitors these indicators, both in terms of evolution over time and against the background of the market.

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ISO 14001

ISO 14001 Certification – download – AB S.A.’s environmental management certification covering the assembly, distribution, sale, and servicing of IT equipment and consumer electronics, as well as household appliances and toys; production and packaging of printer consumables.

ISO 14001 is an international standard specifying requirements for an environmental management system within an organization.

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EMAS

EMAS Declaration – download – AB S.A.’s environmental management and audit declaration, providing a comprehensive description of the environmental management system, ecological objectives and indicators, and achieved results, showing the organization’s impact on the environment.

EMAS (Eco‑Management and Audit Scheme) is a voluntary European Union system under which organizations implement advanced environmental management and undergo independent audits verifying their results.

AB S.A. is the 32nd company in Poland and the first actor in the IT industry in Poland to implement EMAS. The company successfully passes verification audits by an independent certification body. As a result, it was given a positive assessment in terms of taking care of the environment. In addition to business growth of the company, we make conscious efforts to implement procedures related to environmental protection. For a distributor of IT solutions and consumer electronics such as our company, sustainable development is one of the priorities, included not only in the long-term company strategy, but also in all current activities related to the implementation of new technologies, as well as the expansion and overhauls of existing infrastructure.